Lilydale books gained a huge productivity boost by creating a tailored Point of Sale system for their staff in the front office.
By fitting exactly the steps customers and staff need to take and integrating with their ordering and warehousing systems the entire operation was able to remove the friction out of this traditionally high pressure role.
What did Redgum do?
Integrated the Point of Sale system with ordering and warehousing systems, allowing parents picking up their children's books to simply scan the QR code or search for the childs surname and have the package of books ready to go.
It significantly reduces the time in locating and scanning individual books, entering costs into the system and updating warehousing for stock levels and pickup.
What does it mean for our Client?
What does it mean for their customers?
The customers get a seamless experience of walking in, scanning their order, picking up their books and being able to get on with their day.