Roberto from Toolworld came to Redgum because he spent all day writing quotes and not working on the business.
He now has a software platform his retail customers can use to generate their own quotes, with the orders flowing straight through to operations.
What did Redgum do?
Redgum designed, implemented and fine tuned a quoting system that allowed any person with less than an hours training to quote and place orders safely.
Firstly, they could free up the key staff to do higher value work.
Secondly, it created a portal that embedded Toolworld directly into their customers workflow, making them the fastest and easiest wholesaler to work with.
What does it mean for our Client?
What does it mean for their customers?
Their customers could run through many options on the spot with their clients to get accurate quotes for all options before committing.
This enabled them to change the way they sold and the confidence with which they could sell.